English French German Italian Portuguese Russian Spanish

Most Popular Safaris

TSTT 16 Tree tops hotel (Night)

Day 1 Drive to base hotel for lunch before conti...

TSTT 005: 10 Days Mombasa North Coast Beach Safaris

TSTT 005: 10 Days Mombasa North Coast Beach Safaris

Day 1:- Nairobi – Mombasa – North coastBound a mor...

TSTT 006: 6 DAYS – Malindi Excursions

TSTT 006: 6 DAYS – Malindi Excursions

There are short trips from your hotel or beach res...

TSTT14: 6 days/ 5 nights Chogoria in out Sirimon

TSTT14: 6 days/ 5 nights Chogoria in out Sirimon

Day 1 Pick up from hotel at about 0600hrs. It’s t...

Tsamara safaris tours and travel purchases its accommodations, restaurant-services and other services from various dependent suppliers that are not subject to Tsamara safaris control. All such persons and entities are independent contractors. However we ensure that the suppliers we contract have the licenses required under the laws of the land and possess the required Health and Safety certificates.

Tsamara safaris will ensure smooth operation of the safaris but is not liable for delays in departure or interruption of tour arrangements caused by, but not limited to, acts of God, strikes, or any other causes beyond the control of Tsamara Safaris.

Every effort will be made to operate as planned but alterations may occur after the final itinerary has been issued. Accommodation and arranged sightseeing activities are subject to change due to unforeseen circumstances or circumstances beyond Tsamara-Safaris control.

Tsamara Safaris reserves the right to decline to accept or retain any person as passenger should such person’s health, mental condition, physical-infirmity or general deportment impede the operation of the trip or, the rights or welfare or enjoyment of other passengers, at his/her own expense. Participants who are disruptive or endanger the group or the travel experience, or break local laws may be removed from the tour with no refund due and at their own expense.

RESERVATIONS

Reservations are required to be made in writing and with as much notice as possible.

GROUP/FITS

A non-refundable deposit of 15% of the tour price is required on confirmation, if made more than 90 days before the departure date of the tour full payment is required 8 weeks prior to departure or on the date stipulated on the invoice.

CANCELLATIONS

Cancellations must be made in writing and will become effective on the date of receipt at the offices of Tsamara safaris.

CANCELLATION & AMENDMENTS BY PASSENGER(S)

Charges are based on the full price of the tour and apply as follows.

Tsamara safaris reserve the right to claim a cancellation fee of up to 100%of the total package price.

More than 90 days before departure 15%

90-45 days before departure 35%

45-29 days before departure 58%

30-15 days before departure 70%

Less than 15 days before departure 100%

Tsamara safaris shall at all times exercise its absolute discretion in regard to cancellation/refunds, including where passengers do not remain with the pre-booked holiday throughout its duration.

Tsamara Safaris uses many suppliers, each with their own amendments or cancellation charges.

Cancellation and amendments are therefore subject to our suppliers’ conditions and on the understanding that passengers shall be liable for all additional costs arising from cancellations and amendments.

CANCELLATION BY TSAMARA SAFARIS

Passengers should at all times be covered by cancellation insurance, in the case of:
War, threat of war,riot,civil disobedience or strife, industrial dispute, terrorist activity, acts of God,natural or nuclear disaster,fire,adverse weather conditions, level of water, technical or maintenance problems with transport providers, closure of airports or any unforeseeable or inevitable event beyond our control.

AIRLINES CANCELLATION & REFUNDS

Cancellation of airline tickets is subject to rules of the airline. Details of the airline ticket cancellation

Policy should be obtained by the passenger in writing prior to confirmation.

A handling fee of US$ 50 will be levied above and beyond all charges by the airline.

TOUR PRICE

Prices are based on current rates of exchange and are subject to variation if there are increases due to government action, value added tax (v.a.t), charges in exchange rates, increases in transportation costs or fuel prices, airfares or hotel rates.

NB:/ All prices are are quoted in United States of America Dollars ($), unless otherwise stated. Payment is accepted at the rate of exchange at the time of receipt of payment.

Bank charges are for the account of remitter. No adjustments to the tour price will be made or considered once full prepayment for the tour has been received by the company.

REFUNDS

No claim for any refund or any disruption shall be considered by Tsamara Safaris, nor will any liability attach to Tsamara Safaris, if for any reason, specific tour arrangements, accommodation, excursions or meals are unavailable or denied to passengers during the tour.

Tsamara Safaris shall, however, endeavor at all times to comply with our pre-determined tour itinerary, but cannot be held responsible for any reason should this not be possible, it being noted that it may be in the interest or for the welfare of passengers that alterations are made for their safety and any additional and/or unavoidable expenses shall become their financial responsibility.

REFUNDS AND UNUSED SERVICES

No refunds will be made for no shows or any unused services.

INSURANCE

It’s the responsibility of the passenger(s) to effect full and comprehensive insurance cover for personal baggage / effects, foreign and local currency, traveller’s cheques, medical expenses, personal accident and cancellation/curtailment.

Tsamara safaris recommend that passengers take out sufficient travel insurance in particular medical and cancellation. If this is not available in the passenger’s country of origin, it can be purchased from Tsamara Safaris tours and travel before arrival in Kenya.

LUGGAGE AND PERSONAL EFFECTS

These are conveyed entirely at owner’s risk. Passengers should note that they are limited to one standard suitcase not weighing more than 20kg, plus one small piece of hand luggages.When travelling on certain charter/domestic flights. Baggage is limited to one soft bag weighing not more than 15kg.

Tsamara safaris accepts no responsibility for loss or damage to luggage or personal property from whatsoever caused arising. Passengers are advised to effect adequate insurance.

SINGLE ACCOMMODATION

Tsamara Safaris tours and travel will undertake to supply the specific accommodation requested subject to availability.

Tsamara Safaris reserves the right to make use of alternative similar accommodation if necessary passengers should note this that single accommodation always represents an additional cost, and single rooms are available on a first come first served basis.

SHARED ACCOMODATION

Applicable to group tours Tsamara Safaris undertakes at all times to arrange for shared accommodation according to passengers wishes, but shall without any liability to them, exercise sole discretion to arrange their accommodation in the best interests of the tour.

GENERAL RESPONSIBILITY AND INDEMNITIES

Tsamara Safaris acts at all times in the capacity of agent for its passengers in all respects, and as such shall not be responsible in any way for damage, delay or loss of any kind whatsoever it being noted that the tour is arranged subject to the conditions laid down. Tsamara Safaris undertakes to provide all services offered subject to the terms and conditions set out here in.

Tsamara Safaris and its employees shall not be responsible for and shall at all times be exempted, from any liability for accident,delay,injury or loss to any passenger including negligence by Tsamara safaris or its employees ,whether arising from accidents, breakdowns or any other cause. The itinerary shall at all times be subject to alteration, amendment or cancellation without prior notice or warning for any cause and particularly, but without prejudice to the generality of the forementioned.It shall furthermore be noted that in the event of such alterations, amendments or cancellations, whether or not imposed by the principals, no liability of any kind shall attach to Tsamara Safaris for such alterations, amendments or cancellations.

Tsamara Safaris shall at all times and in its so discretion and without in any incurring liability, cancel, amend or terminate passenger(s) tour reservation(s), without being obliged to furnish any reason therefore, particularly in the event of illness, lack of general compatibility to the group, and such passengers shall under such circumstances forfeit all right of refund of the tour price.

Tsamara Safaris operates tours as per the itinerary, weather and other conditions allowing Tsamara Safaris does not accept responsibility for acts of omission of a third party supplying services. Tsamara Safaris is not responsible for any damages sustained by any passenger as a result of any act of omission whatsoever by any hotel, airline or other person .Tsamara Safaris acts at all times as an agent of such service providers.

WILD ANIMALS

Passengers need to be aware that Safaris frequently visit areas with wild animals Neither Tsamara Safaris nor its employees, nor our agents can be held responsible in any way whatsoever for any injury or incident while on Safari.

PAYMENT AND CONFIRMATION

Written confirmations will be sent to passengers (directly or through their booking agents).Original documentation will be handed to passengers on arrival. Final payment is due 8 weeks prior to arrival or on the date stipulated on the invoice. Bookings made within 30 days prior to departure must be accompanied by full payment.

SPECIAL REQUESTS

Special requests for meals, rooms etc., must be made at least one month in advance and in writing, whilst in every effort will be made to ensure that these requests are fulfilled, they cannot be guaranteed.

TRANSPORTATION

Air, rail, road and other departure times are supplied by the carriers. They are at all times subject to traffic control restrictions and weather conditions. Tsamara Safaris is not responsible for any delays or inconvenience which may arise. Transportation in air-conditioned vehicles must be requested in writing. No guarantees are made to offer the same.

GUIDES

Tsamara Safaris uses only registered guides and specialists guides. Tsamara Safaris endeavors at all times to employ specific language guides as requested and when available.

THE CONTRACT BETWEEN THE PARTIES

The laws of the republic of Kenya shall govern the relationship between Tsamara Safaris and the operator/passenger and the courts of Nairobi of the republic of Kenya, shall have sole jurisdiction in respect of any claims and/or disputes of whatsoever nature, which may arise between Tsamara Safaris and the agent and/or passenger.

Contracts between the parties as well as any subsequent variations there shall be in writing.